Genesys Announces Xperience 2021, The CX Occasion of the Year
SAN FRANCISCO, Might 19, 2021 /PRNewswire/ — Genesys, a international chief in cloud client knowledge and make contact with centre alternatives, currently announces Xperience 2021, the company’s dwell virtual occasion held June 23-24. Themed “The Energy of Us” to learn what we can do jointly, this year’s celebration will convey together leaders from companies of all sizes and industries to reveal the potential of consumer knowledge.
Consumers’ preference for digital channels are driving a new typical of ordeals that are fluid, predictive and proactive throughout each touchpoint. To forge stronger connections with consumers today, companies need
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